Partner Support Services

EBSG provides 24x7x365 on-line, self-service support for all of its partners via this website, which is backed up by full-service, on-line chat, telephone hot-line and e-mail response between the hours of 8:00am EST and 6:00pm PST here in the USA.

We actively encourage anyone and everyone working within each of our partner organizations to create their own personal support account with us here on this website and to explore the many resources that we make available to you there. Once registered, you will gain access to helpful training materials, service bulletins & knowledge bases on EBSG solutions and services as well as being able to both ask questions and record new - or check progress on existing - support requests.

Having started out in life as a specialist provider of technical help desk and customer service solutions, we take the quality of the customer service that we provide to our partners very seriously indeed. Why not create your own account today and let us begin to focus on how to really help YOU?

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