Client Support Services

EBSG provides 24x7x365 on-line, self-service support for all of its North American clients via this website, which is backed up by full-service, on-line chat, telephone hot-line and e-mail response between the hours of 8:00am and 6:00pm local time, anywhere here in the North American region.

Local language, local time-zone support for other regions around the world is currently provided by regionally located Service Partners of EBSG. To find your closest support provider simply send us a message via the Contact form provided on this site.

We actively encourage anyone and everyone working within each of our client accounts to create their own personal support account with us here on this website and to explore the many resources that we make available to you on a self-service bases, each one aimed to make sure that you get the most out of the solutions and services that we provide.

Once registered, you will gain access to helpful training materials, service bulletins & knowledge bases as well as being able to ask questions and both record new - or check progress on existing - support requests.

Having started out in life as a specialist provider of technical help desk and customer service solutions, we take the quality of the customer service that we provide very seriously indeed. Why not create your own account today and let us begin to focus on how to help YOU?   

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